You can request the permanent deletion of your Home Yahan consumer app account, website account, or Top Brokers mobile app account and associated personal data from this page. We respect your statutory right to data erasure under applicable privacy laws and Google Play Developer Policies.
1. For Top Brokers Mobile App Users
In-App Deletion: Open Top Brokers app → Profile → Legal & Privacy → Delete Account & Data → Confirm Permanent Deletion.
Email Request: Send an email to hello@homeyahan.com with the subject 'Delete my Top Brokers Account', specifying your registered email, mobile number, and agency name.
Phone Request: Call our partner helpline at +91 81784 88902 to request deletion assistance.
2. For Home Yahan Consumer & Owner App Users
Email hello@homeyahan.com from your registered email address with the subject 'Delete my Home Yahan account'. Include your registered phone number and city so we can verify the account.
You can also call +91 81784 88902 and ask the Home Yahan support team to start an account deletion request.
3. What Information is Permanently Deleted
We permanently purge or anonymise your account profile, registered contact information (name, email, phone), saved properties, requirement submissions, device push tokens, and active login sessions.
For property owners and brokers, active listings and agency ties are removed from active search indexes.
4. Limited Statutory Retention
We do not retain personal data after account deletion except where retention is strictly required for legal, tax, security, fraud-prevention, dispute-resolution, or statutory business record compliance under Indian law.
Any such limited historical records are stored in restricted, encrypted archives.
5. Processing Timeline
In-app deletion requests are processed immediately.
Web/email requests are acknowledged within 24 hours and completed within 2 business days following identity verification.
Questions? Email hello@homeyahan.com. This document is a general template and not legal advice.